Skip to content
Chatwoot

How to create a canned response in Chatwoot

6 steps35sExcellent20 viewsMarch 5, 2026
Embed
Step 1: Click 'Settings' in the sidebar to open settings.Step 2: Click 'Canned Responses' in the settings menu.Step 3: Click 'Add canned response' to open form.Step 4: Type 'greeting' in the short code field.Step 5: Type greeting message in the content textarea.Step 6: Click 'Submit' to save the canned response.
1/6Click 'Settings' in the sidebar to open settings.
1/6