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How to create a new canned response called Greeting with message Hello there

7 steps2m 51sVery Good7 viewsFebruary 18, 2026
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Step 1: Scroll down to find Settings gear icon at bottom of sidebar.Step 2: Scroll down to reveal Settings gear icon.Step 3: Click Settings to open the settings panel.Step 4: Click 'Canned Responses' in the settings menu.Step 5: Click 'Add canned response' button to open form.Step 6: Type 'Greeting' in the Short code field.Step 7: Type 'Greeting' in the short code field.
1/7Scroll down to find Settings gear icon at bottom of sidebar.
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