Chatwoot

How to set up a new inbox in Chatwoot

9 steps1m 23sVery Good15 viewsMarch 8, 2026

Step 1: Click 'Settings' in the sidebar to open settings.

Step 2: Click 'Inboxes' in settings menu to manage inboxes.

Step 3: Click 'Add Inbox' to start creating new inbox.

Step 4: Click 'Website' to create a live-chat widget inbox.

Step 5: Type website domain in the domain field.

Step 6: Type welcome message in the tagline field.

Step 7: Scroll down to find the create inbox button.

Step 8: Click 'Create Inbox' to complete the setup.

Step 9: Type website name in the Website Name field.

1/9Click 'Settings' in the sidebar to open settings.

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